Effective Date: March 2026
These Terms and Conditions govern the use of services provided by Terry’s Water Service. By engaging our services or using our website, you agree to the following terms.
1. Services Provided
Terry’s Water Service offers water treatment solutions including but not limited to:
• Water testing
• Installation of water softeners, reverse osmosis systems, filters, and UV systems
• Maintenance and replacement services
All services are subject to availability and may vary depending on location within Ontario.
2. Estimates and Pricing
All quotes and estimates provided are based on the information available at the time of assessment. Final pricing may vary depending on site conditions, additional requirements, or unforeseen circumstances.
We strive to provide accurate and transparent pricing at all times.
3. Payment Terms
Payment terms will be outlined in your invoice or service agreement. Payment is due upon completion of services unless otherwise agreed in writing.
Late payments may be subject to additional fees.
4. Installation and Service
Customers are responsible for providing safe and reasonable access to the property for installation and service work. Terry’s Water Service is not responsible for delays caused by inaccessible or unsafe working conditions.
5. Maintenance and System Performance
Water treatment systems require regular maintenance, including filter replacements and servicing. Terry’s Water Service is not responsible for system performance issues resulting from lack of maintenance or improper use.
6. Limitation of Liability
While we strive to provide high-quality services and solutions, Terry’s Water Service is not liable for:
• Pre-existing plumbing or water system issues
• Damage resulting from untreated water conditions
• Indirect or incidental damages arising from the use of our services
Our liability is limited to the value of the services provided.
7. Warranty
Any warranties on equipment or systems are subject to manufacturer terms and conditions. We will assist with warranty claims where applicable but do not guarantee manufacturer outcomes.
8. Cancellations
Appointments must be cancelled within a reasonable timeframe. Late cancellations or missed appointments may be subject to a service fee.
9. Website Use
All content on this website is the property of Terry’s Water Service and may not be copied, reproduced, or distributed without permission.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the effective date.
11. Contact Information
For questions regarding these Terms and Conditions, please contact us.